Terms of use

Article 1. Purpose

The purpose of this document is to define the general conditions of access and use of the EagleYard Training platform, an online training and community platform dedicated to EagleYard staff.

Article 2. Definitions

In this document, the following terms have the following meanings:

• Platform: refers to the EagleYard Training platform accessible at https://www.eagleyardtraining.com
• User: refers to any individual or legal entity accessing the platform, whether as a visitor, learner, trainer, administrator or other.
• Account: refers to the personal space created by the User on the platform, enabling him/her to access the services and content offered.
• Services: refers to all the functionalities and services offered by the platform, in particular online training, downloading, dissemination of information and performance evaluation (Quiz).
• Content: refers to all information, data, texts, images, videos, sounds, files, links, or other elements made available or shared by Users or the Platform.

Article 3. Conditions of access and registration

Access to the platform is reserved for Users with an Account. To create an Account, the User must provide accurate, complete, and up-to-date information, and choose a confidential and personal login and password. The User is responsible for the security and use of his/her Account, and undertakes not to assign, lend, or transfer it to a third party. In the event of loss, theft or usurpation of his/her login or password, the User must immediately inform the Platform Administrator by e-mail to admin@eagleyardtraining.com.

Article 4. Use of Services and Content

The User undertakes to use the Platform in compliance with the laws and regulations in force, as well as the rights of third parties and public order. In particular, the User agrees not to:

• Publish, distribute, share, or upload Content that is unlawful, abusive, defamatory, obscene, violent, racist, discriminatory, pornographic, or contrary to public decency.
• Infringe intellectual property rights, image rights, privacy rights or any other rights of third parties.
• Disrupt, damage, alter or fraudulently access the platform, Services or Content.
• Extract, collect, store, use or transmit personal or sensitive data of other Users without their consent.
• Harass, threaten, intimidate, or harm the reputation of other Users.
• Promote, solicit, or offer commercial, political, religious, or illegal products, services, activities, or events.

The platform reserves the right to moderate, delete, suspend, or block any Account, Service or Content that does not comply with these terms of use, without notice or compensation.

Article 5. Intellectual property rights

The Platform is the exclusive property of EagleYard, which holds all related intellectual property rights. The User acknowledges that the Platform, the Services, and the Content are protected by copyright, trademark law, patent law, database law or any other intellectual property right.

The User undertakes to respect these rights and not to reproduce, copy, modify, adapt, translate, distribute, disseminate, or exploit the platform, the Services, or the Content without the express written authorization of the platform or the holders of the rights.

The User retains ownership of the Content he/she creates, shares, or uploads to the platform, subject to respect for the rights of third parties.

The User grants the platform a non-exclusive, free, worldwide license, for the entire duration of legal protection, to use, reproduce, represent, modify, adapt, translate, distribute, and disseminate the Content, on any medium and by any means, as part of the operation and promotion of the platform.

Article 6. Protection of personal data

The Platform collects and processes Users’ personal data in compliance with Law no. 2013-450 of June 20, 2013, on the protection of personal data and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals about the processing of personal data and on the free movement of such data. The platform undertakes to ensure the security, confidentiality, and integrity of Users’ personal data, and not to communicate it to third parties without their consent. The platform uses Users’ personal data for the following purposes:

• To manage access to and use of the platform, Services and Content.
• To provide information, advice, recommendations, or notifications relating to the platform, Services or Content.
• Carry out statistics, surveys, polls or studies on the platform, the Services, or the Content.
• To improve the quality, performance and ergonomics of the platform, Services or Content.

Users have the right to access, rectify, delete, limit, oppose and port their personal data, which they may exercise by contacting the platform at the following address: contact@eagleyardtraining.com.

Article 7. Liability and warranty

The platform endeavours to provide a high-quality, reliable, secure service that is always accessible. However, the platform cannot guarantee the accuracy, completeness, timeliness or relevance of the Services or Content, nor the absence of errors, bugs, viruses, or platform malfunctions. The platform may not be held liable for direct or indirect damage, material or immaterial, caused to the User or to third parties because of the use or impossibility of use of the platform, Services or Content.

The User acknowledges that he/she uses the platform, Services and Content under his/her sole responsibility and at his/her own risk.

Article 8. Modification and termination

The platform reserves the right to modify, suspend or interrupt the platform, the Services, or the Content, in whole or in part, at any time and without notice, for technical, maintenance, security or force majeure reasons. The platform also reserves the right to modify these terms of use at any time and without notice, by publishing the new version on the platform.

The User is invited to consult the conditions of use regularly to take note of any modifications. Use of the platform after modification of the conditions of use constitutes acceptance of the new conditions of use by the User.

The User may terminate his/her Account at any time by contacting the platform at the following address: contact@eagleyardtraining.com. Termination entails deletion of the User’s Account and personal data, and cessation of access to the Services and Content. The platform may also terminate the User’s Account at any time, without notice or compensation, in the event of a breach of the present terms of use.

Article 9. Applicable law and disputes

These terms of use are governed by Canadian law. In the event of a dispute concerning the interpretation, performance, or validity of these terms of use, the parties will endeavor to resolve it amicably. Failing amicable settlement, the dispute shall be submitted to the competent courts of Canada.

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Privacy Policy

This Privacy Policy explains how EagleYard Training (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you access or use our online training and community platform (“the Platform”). By using the Platform, you agree to the collection and use of your information in accordance with this Privacy Policy.

What information do we collect?

We collect the following types of information from you when you use the Platform:

• Personal information: This is information that identifies you or can be used to contact you, such as your name, email address, phone number, job title, and company name. We collect this information when you register for an account, create a profile, participate in training courses, post comments, or contact us.
• Usage information: This is information about how you use the Platform, such as the pages you visit, the courses you enroll in, the time and duration of your sessions, the actions you take, and the feedback you provide. We collect this information using cookies and other tracking technologies.
• Device and network information: This is information about the device and network you use to access the Platform, such as your IP address, browser type, operating system, device model, and network provider. We collect this information using cookies and other tracking technologies.

How do we use your information?

We use your information for the following purposes:

• To provide and improve the Platform: We use your information to enable you to access and use the Platform, to deliver and improve the content and features of the Platform, to personalize your experience, to measure and analyze the performance and usage of the Platform, and to troubleshoot and resolve any issues.
• To communicate with you: We use your information to send you service-related messages, such as account verification, password reset, technical notices, updates, and security alerts. We may also use your information to send you promotional messages, such as newsletters, offers, and surveys, if you opt-in to receive them. You can opt-out of receiving promotional messages at any time by following the instructions in the messages or by changing your account settings.
• To protect and secure the Platform: We use your information to protect the Platform and our users from unauthorized access, fraud, abuse, and other illegal or harmful activities. We may also use your information to enforce our Terms of Service and other policies, and to comply with applicable laws and regulations.

How do we share your information?

We may share your information with the following parties:

• Other users of the Platform: We may share your information with other users of the Platform, such as your name, profile picture, and comments, when you interact with them on the Platform. You can control the visibility of your profile and comments by changing your account settings.
• Service providers: We may share your information with third-party service providers that help us operate and maintain the Platform, such as hosting, analytics, payment, email, and customer support providers. We require these service providers to use your information only for the purposes we authorize and to protect it with appropriate security measures.
• Affiliates and partners: We may share your information with our affiliates and partners, such as EagleYard, the Canadian company that owns and operates the Platform, and other companies that offer products or services that may be of interest to you. We will obtain your consent before sharing your information with these parties for marketing purposes. You can withdraw your consent at any time by contacting us or by following the instructions in the messages you receive.
• Legal and regulatory authorities: We may share your information with legal and regulatory authorities, such as courts, law enforcement, or government agencies, when we are required or permitted to do so by law, or when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

How do we protect your information?

We take reasonable steps to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use technical, administrative, and physical safeguards, such as encryption, firewalls, access controls, and training, to secure your information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. If you have any questions about the security of your information, please contact us.

How long do we keep your information?

We keep your information for as long as necessary to provide and improve the Platform, to communicate with you, to comply with our legal obligations, and to resolve any disputes. The retention period may vary depending on the type and purpose of the information, and the applicable laws and regulations. When we no longer need your information, we will delete it or anonymize it in accordance with our data retention policy.

What are your choices and rights?

You have the following choices and rights regarding your information:

• Access and update your information: You can access and update your information by logging into your account and editing your profile. You can also request a copy of your information by contacting us.
• Delete your information: You can delete your information by logging into your account and deleting your profile. You can also request us to delete your information by contacting us. Please note that some information may remain in our records for legal or operational reasons, such as backups, audits, or fraud prevention.
• Opt-out of marketing communications: You can opt-out of receiving marketing communications from us or our affiliates and partners by following the instructions in the messages or by changing your account settings. Please note that you may still receive service-related communications from us, such as account verification, password reset, technical notices, updates, and security alerts.
• Manage your cookies and tracking preferences: You can manage your cookies and tracking preferences by changing your browser settings or by using the tools we provide on the Platform. Please note that some features and functions of the Platform may not work properly if you disable cookies or tracking technologies.
• Exercise your data protection rights: Depending on your location and the applicable laws and regulations, you may have the right to request us to provide, correct, restrict, transfer, or erase your information, or to object to or withdraw your consent for our use of your information. You can exercise these rights by contacting us. We will respond to your request within a reasonable time and in accordance with the applicable laws and regulations.

How do we handle children’s information?

The Platform is not intended for or directed to children under the age of 13, and we do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will delete it as soon as possible. If you believe that we may have collected personal information from a child under the age of 13, please contact us.

How do we update this Privacy Policy?

We may update this Privacy Policy from time to time to reflect changes in our practices, the Platform, or the applicable laws and regulations. We will notify you of any material changes by posting the updated Privacy Policy on the Platform or by sending you an email or other notification. The date at the top of this Privacy Policy indicates when it was last updated. Your continued use of the Platform after the update constitutes your acceptance of the updated Privacy Policy.

How do you contact us?

If you have any questions, comments, or complaints about this Privacy Policy or our use of your information, please contact us at:

EagleYard Training, Canada

Email: contact@eagleyardtraining.com

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